Shipping Policy
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We provide international and domestic shipping services. Delivery time depends on the destination, shipping method, and customs clearance process.
3. Shipping Costs
Shipping costs are calculated based on order weight, destination, and shipping method. The exact cost will be shown at checkout.
4. Delivery Time
Estimated delivery time: 7–25 business days (depending on the region). Delays may occur due to customs, weather, or local postal services.
5. Order Tracking
Once shipped, you will receive a tracking number via email.
6. Undelivered & Lost Packages
If your package is lost or undelivered due to carrier error, please contact us promptly for investigation and resolution.
Contact
For shipping inquiries:
Email: andy@flievape.com
Tel: 139 0296 9236
Company address；Room 917B,9th Floor,Block A,New Mandarin Centre, 14 Science Museum Road,Tsim Sha Tsui,Kowloon,Hong Kong